Adding or consolidating call centers My personal web cam
Alta Resources helps clients improve and better manage their customer experiences across every touch point, ultimately delivering quantifiable results such as sales growth and cost savings.
Along with its Brea, CA, location, Alta Resources has a main campus and fulfillment facility in Neenah, Wisconsin, as well as operations in Florida and the Philippines.
With these seamless, bidirectional CRM integrations, you’ll increase agent efficiency and independence by delivering a real-time 360-degree view of the customer.
We empower companies to improve their internal call centers through process improvement, consolidation and restructuring.
We bring first-hand expertise in quality and compliance, organizational assessments, training, staffing, documentation and crisis management to each unique situation.
We own and operate 6 contact centers in the Domestic U. and have partnerships in the Dominican Republic and Europe. With 30 years of experience, Premiere Response has proven success across multiple industries. Founded by a toxicologist-turned-customer-care expert, we help companies, primarily in regulated industries – including food/beverage, healthcare, CPG and beauty care.
Stafford has deep expertise in CRS, our standard contact center CRM offering.